Our Pro Lab, SLO DPI

November 18th, 2005

We want to take a moment and let everyone know how much we appreciate the professional lab that we use, Digital Precision Imaging in San Luis Obispo, CA. The owners, Jeff and Caitlin are two of the nicest and dedicated people we’ve ever met, and it is an absolute pleasure doing business with them. There are a number of things that set them apart from other pro labs, but here are a few that we would like to point out:

• Service: Service is one of the key things we look for when we work with other businesses and one of the aspects of our own business that we put a huge amount of effort into. We have found that not only does DPI offer great service, but they continually make an effort to improve it! A lot of labs can train an employee to smile when a customer comes through the door, but how many lab owners take the time to think about your business and then offer you fresh ideas or custom solutions the next time you stop by? DPI does that, on top of offering superior and consistent customer service.
• Quality: Exceptional quality is a must, and again, DPI excels. Their print quality is amazing as is their color management and custom printing. We have always been 100% satisfied with the high quality product that they have delivered to us, and expect that they will continue to amaze us.
• Innovation: Everyone can keep in step with the market, but few businesses are willing to make innovation a real priority. One of my favorite things is walking into DPI to pick something up and chatting with Jeff and Caitlin about the latest innovation they are working on. They constantly push their abilities to make DPI a more efficient, effective and powerful tool for their customers.

Thank you DPI, Jeff and Caitlin, for being such a great lab and helping to make Lumiere Imaging a better company!

TAGS: Photography | Photo Lab | Pro Lab | Wedding

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